Choice01
Support ticket routing
Choose shipping, billing, technical, or other
Customer message, order state, known issue types
USE CASES / 06
Each example separates the input, Jev's bounded decision, and the action owned by code or a person.
Choose shipping, billing, technical, or other
Choose code, a light model, a reasoning model, or a person
Judge whether an excerpt supports an answer and score relevance
Judge whether the action needs additional review
Choose fast path, request more data, or human review
Judge progress, repetition, or a stuck state